USER & COMPUTER SUPPORT SERVICES
SERVER MANAGED SERVICES
NETWORK MANAGED SERVICES
ADDITIONAL MANAGED SERVICES
PRINTERS
ENDPOINT PROTECTION
IT SECURITY
COMPLIANCE
MICROSOFT 365
GOOGLE WORKSPACE
BACKUPS
EMAIL SPAM & VIRUS PROTECTION
ACCOUNT MANAGEMENT
VENDOR MANAGEMENT AND ESCALATION
REPORTING
ONBOARDING
IT MANAGEMENT TOOLS
TRAINING
DEPLOYMENTS
TERMS
Service Desk (Help Desk)
Remote Support
Onsite Support
Single Point of Contact
24x7x365 Monitoring Services
Proactive Monitoring & Remediation
Software Deployment
Event Log Monitoring
System Log Monitoring
Desktop Application Monitoring, Support & Maintenance
Onboarding and Offboarding of users
Mobile Device Configuration & Support
Backup for Computers
Backup for Servers
Backup for Office 365 and Google Workspace
Proactive Monitoring
Simulated Recovery / Failover Testing
Inbound and Outbound Spam protection
24x7x365 Monitoring Services
DMARC & Impersonation Protection
Quarterly Business Reviews (QBR's) and Strategic Planning
Technology procurement services
3rd party technology expense analysis
Asset management and renewal management
Ongoing technology alignment (vCIO)
SPOC (Single point of contact) for all technology
LOB (Line of Business) software escalation and management
Vendor Management
ISP (Internet Service Provider) vendor management
SSL certificate management
Domain Name Monitoring
Equipment manufacturer vendor management
Customized Scheduled Reports
Daily, Weekly, Monthly performance reports
Daily, Weekly, Monthly executive reports
KPI reporting
Dedicated onboarding project manager
Online portal to access onboarding project
Templates for onboarding / offboarding
ITAM (IT Asset Management)
Documentation creation, updates and ongoing management
Full system and application audit
Service Management Platform for Tickets
RMM (Remote monitoring management) Platform
RMM Access for your IT Staff
Documentation System
TaaS (Training as a Service)
Prerecorded Training Videos
Live Training Sessions
Training Documentation
Computer Deployments
1 Year
2 Years
3 Years
5 Years
Remote Support
Onsite Support
Proactive Monitoring & Remediation
24x7x365 Monitoring Services
Server Optimization & Maintenance
System Resource Monitoring
Service Monitoring
HyperVisor (VMware, HyperV) Support
Log Monitoring
Cloud Service Management (Office 365, G-Suite, etc)
Cloud Server Support
Active Directory Administration (Users, Groups, Permissions, Group Policy, etc)
Microsoft Application Monitoring, Support & Maintenance
Patch Management
Software Deployment
Remote Support
Onsite Support
Proactive Monitoring and Remediation for Firewalls, Switches, Routers, Wifi)
24x7x365 Monitoring Services
Network Optimization & Maintenance
Network Device Monitoring & Management
Syslog Management
Firmware Updates
VPN / Remote Access Monitoring & Management
Firewall Audits
Website Monitoring
Services Monitoring
Cloud Monitoring
Website Hosting (Shared Wordpress)
Phone System Support (Basic Support - Adds, Removes, Changes)
Installation and configuration of network & local printers
Printer device driver management
Printer Monitoring Business Reviews (QBR's) and Strategic Planning
Centralized portal to manage endpoints
End Point Protection (EDR)
Proactive Threat Hunting
Ransomware Protection
Managed DNS protection
24x7x365 Monitoring Services
Operating System Patch Management
3rd Party Patching
Managed 2 Factor Authentication (2FA / MFA)
Enterprise Security Awareness Training / Phishing Campaigns
Dark Web Monitoring
Desktop/Laptop Encryption
Password Manager
MDR / MSSP / SOC / SIEM
Annual Vulnerability Scan
Ongoing Vulnerability Management
Auditing & Compliance
Administration & Support
Microsoft 365 Licensing
Microsoft Teams Phone System
MDM (Mobile Device Management)
Other M365 Licensing
Administration & Support
Google Workspace Licensing
STANDARD
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ADVANCED
Advanced services to keep you safe, secure and successful.
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PREMIUM
Advanced services + premium security and compliance.
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CLOUD
Managed Services for Cloud Only or Remote Only businesses.
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CUSTOM
Let us build a custom plan to meet your business needs.
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