Award-Winning Managed IT Services
Less Downtime, More Productivity
At EMPIST, we deliver award-winning Managed IT services that ensure seamless system operation. With proactive monitoring and rapid issue resolution, we minimize downtime and maximize your productivity, allowing you to focus on growing your business.
Managed Detection & Response (MDR)
EMPIST MDR is an end-to-end service. From active threat hunting to real-time incident response, our team shepherds the whole of your organization’s threat protection from start to finish.
Network Operations Center (NOC)
The EMPIST Network Operations Center (NOC) is here to proactively monitor your systems. We monitor the customer’s infrastructure, such as their servers, networks, wireless, computers, websites, phones, and security.
Backup & Disaster Recovery
Safeguard your business's valuable data and ensure rapid recovery from any incident with EMPIST's Backup & Disaster Recovery (BDR). Don’t let data loss slow you down—recover quickly and continue without interruptions.
Public Cloud Management (Azure & AWS)
Looking for a cost-effective, scalable cloud solution? EMPIST’s Public Cloud Management Services provide flexibility and security for your infrastructure.
Managed VoIP Services
EMPIST’s Managed VoIP Services offer scalability, security, and flexibility through cloud-based solutions.
Managed Multi-Factor Authentication
EMPIST’s Managed Multi-Factor Authentication adds extra layers of security, protecting your critical business data.
Service Desk
Think of EMPIST’s Service Desk as the ultimate comprehensive solution, precisely designed to meet all aspects of your complex IT needs.
Patch Management
With EMPIST’s Patch Management Services, we make sure all your machines are running with the latest updates to minimize potential issues that could arise.
Spam & Virus Filtering
EMPIST’s Spam & Virus Filtering protects your email users from unwanted messages, phishing attacks, and malicious threats targeting your business’s data.
PROACTIVE TECHNOLOGY SUPPORT
MSP vs IT Provider
How Our Managed IT Services Benefit Your Business
Unlimited Support
Our IT support in Chicago offers 24/7 year-round monitoring and maintenance of your business’ IT infrastructure. We eliminate any cybersecurity or lagging threats before they harm your business.
Increased Operational Efficiency
All businesses place a priority on operational efficiency, but many businesses may fall behind due to limited IT resources. Our managed IT services in Chicago involve delegating tasks, system updates, and network management, ensuring your business isn’t at risk of an outage or breach.
Predictable and Budgeted Pricing
Our Chicago managed IT services provide your business with IT experts without the added expense of hiring new employees. We work as an extension of your team, providing strategic IT consultation. This makes your costs predictable and plannable.
Improved Performance
We can help reduce employee frustration and improve their productivity by taking care of all your IT issues. Let your employees focus on the important things.
Reporting and Analytics
Our managed IT solutions in Chicago offer detailed reports about your company’s IT ecosystem and performance. We also provide in-depth analyses and recommendations based on raw data. This helps you make more informed business decisions.
Warranty and Asset Management
Whether it’s equipping employees with new devices or deactivating devices due to turnover, we keep track of all your IT assets so you don’t have to.
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Trust that Delivers Results
See How Our Clients Experienced the Difference with EMPIST Services
"If EMPIST isn’t here, we aren’t running our business."
Donna W.
Office Manager / Chicago
"Fabulously responsive and knowledgeable service. My needs were addressed swiftly and with great competence."
Craig W.
Product Manager / Chicago
"I was not able to open software from a new laptop, I called and the team began working on the ticket as I was explaining what was going on. Within minutes they had diagnosed the problem and took the necessary steps to assist. I was happy with the quick turnaround . . . great group!"
Linda C.
Attorney / Chicago
"The services implemented from the start have been extremely different from what I’ve seen before, and I’ve been very impressed."
Dan C.
Director of Operations / Chicago
"Fixed my VPN connection problem in less than 10 minutes. Record time!"
Mary W.
VP-Taxes / Chicago
"I can’t say enough about EMPIST. They are knowledgeable, thorough, detailed, easy to work with and customer friendly. They truly are an asset!"
Pam T.
Office Manager / Chicago
Are you ready to take your business to the next level?
We offer reliable and award-winning IT solutions that enhance your efficiency and operations. Don't wait any longer! Call now for a free consultation or fill out the form, and we'll contact you!